Resources
In this section you will find links to resources providing information, insights and guidance on disability-inclusive finance. These include case studies, articles and videos from institutions and individuals leading the change towards truly inclusive financial systems, and manuals and tools to support implementation of disability-inclusive policies and practices.
Please note that BFFI is not responsible for the content of resources collated from publicly available external sources.
Disability Inclusion Guide for Financial Services Providers (FSPs)
1 January 2026
Guide / Manual / Factsheet / Toolkit
Barrier-Free Finance Initiative (BFFI), Cerise+SPTF, ADA (Appui au Développement Autonome)
Provides comprehensive, practical guidance for FSPs to embed disability-inclusive practices across their organization and operations.
SEPM Guide - Disability Inclusion Focus
1 January 2026
Guide / Manual / Factsheet / Toolkit
Cerise+SPTF, Barrier-Free Finance Initiative (BFFI), ADA (Appui au Développement Autonome)
This version of Cerise+SPTF’s Social and Environmental Performance Management (SEPM) Guide is helps financial institutions to advance disability inclusion as part of their existing social performance frameworks.
All resources
Title | Description | Published by | Type | View |
|---|---|---|---|---|
Web Accessibility Laws & Policies | W3C resource listing national web accessibility laws and policies, many of which reference WCAG conformance requirements. | World Wide Web Consortium (W3C) | National or International Laws / Policies / Regulations | View resource |
Safe Spending for Adults with a Learning Disability: A Call to Action for Financial Services | UK research on barriers faced by adults with learning disabilities in using financial services, highlighting unsafe workarounds and the need for more inclusive and secure support. | Project Nemo | Report / research study / journal article | View resource |
Implementing Inclusive Design Principles in Banking Organizations | Provides guidelines on inclusive and participatory design processes in a financial services context, and case study examples of inclusive product and service offerings developed by FSPs. | Asian Development Bank (ADB) | Guide / Manual / Factsheet / Toolkit | View resource |
Disability-Inclusive Communications Guidelines | Guidelines on inclusive language and creating inclusive content; guidance and checklists for creating accessible online content, videos, emails, documents and spreadsheets, and accessible meetings. | United Nations (UN) | Guide / Manual / Factsheet / Toolkit | View resource |
Access to mainstream financial services for persons with disabilities; lessons from Uganda | Case study from Uganda on enabling persons with disabilities to access mainstream microfinance, highlighting lessons for MFIs, industry partnerships and client awareness. | Association of Micro-finance Institutions in Uganda (AMFIU) – Flavia Bwire, George Mukasa and Roy Mersland – Disability Studies Quarterly, Vol. 29, No. 1, 2009 | Report / research study / journal article | View resource |
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Sharing knowledge, learnings and best practices is one of the core objectives of the CoP. If you have resources related to disability-inclusive finance that you’d like to share with our community, please send us the details using the form below: