Resources
In this section you will find links to resources providing information, insights and guidance on disability-inclusive finance. These include case studies, articles and videos from institutions and individuals leading the change towards truly inclusive financial systems, and manuals and tools to support implementation of disability-inclusive policies and practices.
Please note that BFFI is not responsible for the content of resources collated from publicly available external sources.
Disability Inclusion Guide for Financial Services Providers (FSPs)
1 January 2026
Guide / Manual / Factsheet / Toolkit
Barrier-Free Finance Initiative (BFFI), Cerise+SPTF, ADA (Appui au Développement Autonome)
Provides comprehensive, practical guidance for FSPs to embed disability-inclusive practices across their organization and operations.
SEPM Guide - Disability Inclusion Focus
1 January 2026
Guide / Manual / Factsheet / Toolkit
Cerise+SPTF, Barrier-Free Finance Initiative (BFFI), ADA (Appui au Développement Autonome)
This version of Cerise+SPTF’s Social and Environmental Performance Management (SEPM) Guide is helps financial institutions to advance disability inclusion as part of their existing social performance frameworks.
All resources
Title | Description | Published by | Type | View |
|---|---|---|---|---|
A Guide to Disability Inclusion Training | Guidance for banks on disability inclusion training, covering accessibility, role-specific content, and targeted training for leadership and client-facing staff. | Asian Development Bank (ADB) | Guide / Manual / Factsheet / Toolkit | View resource |
Promoting Diversity and Inclusion through Workplace Adjustments: a Practical Guide | Practical guidance on processes for applying reasonable accommodation across the employee lifecycle, with examples and practical resources, including an example policy on reasonable accommodation. | International Labour Organization (ILO) | Guide / Manual / Factsheet / Toolkit | View resource |
ILO GBDN Self Assessment Tool | Free online disability inclusion self-assessment for companies, focusing on inclusive employment, culture, customer access and allyship. | International Labour Organization Global Business Disability Network (ILO GBDN) | Assessment Tool | View resource |
Bankers Guide for Customers with Special Needs and Persons with Disabilities | Guide compiling Indian banking rules and procedures on disability inclusion, covering accessible services, branches and ATMs, priority lending, legal capacity and digital accessibility. | Indian Banks Association | National or International Laws / Policies / Regulations | View resource |
National Financial Inclusion Strategy 2022-2028 | The Philippines’ financial inclusion strategy recognizes persons with disabilities among underserved groups and identifies broader barriers to financial inclusion, with some disability-specific measures. | Central Bank of the Philippines | National or International Laws / Policies / Regulations | View resource |
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