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Resources

In this section you will find links to resources providing information, insights and guidance on disability-inclusive finance. These include case studies, articles and videos from institutions and individuals leading the change towards truly inclusive financial systems, and manuals and tools to support implementation of disability-inclusive policies and practices.  

Please note that BFFI is not responsible for the content of resources collated from publicly available external sources.

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Disability Inclusion Guide for Financial Services Providers (FSPs)

1 January 2026

Guide / Manual / Factsheet / Toolkit

Barrier-Free Finance Initiative (BFFI), Cerise+SPTF, ADA (Appui au Développement Autonome)

Provides comprehensive, practical guidance for FSPs to embed disability-inclusive practices across their organization and operations.

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SEPM Guide - Disability Inclusion Focus

1 January 2026

Guide / Manual / Factsheet / Toolkit

Cerise+SPTF, Barrier-Free Finance Initiative (BFFI), ADA (Appui au Développement Autonome)

This version of Cerise+SPTF’s Social and Environmental Performance Management (SEPM) Guide is helps financial institutions to advance disability inclusion as part of their existing social performance frameworks.

All resources

Type
Title
Description
Published by
Type
View
Inclusive and accessible communication guidelines
Practical guidance on communicating with persons with different impairments, creating accessible documents and media, using platform accessibility features, and holding inclusive meetings.
EU Bridging the Gap Project
Guide / Manual / Factsheet / Toolkit
View resource
Toolkit on Accessibility: Section E: Accessibility Assessments
Comprehensive guidance for carrying out physical accessibility assessments of buildings
UNICEF
Assessment Tool
View resource
Finanzas Plateadas: Zona de no exclusión financiera: Un acercamiento a mejores prácticas globales y oportunidades para América Latina y el Caribe
Informe sobre inclusión financiera de las personas mayores en América Latina y el Caribe, con buenas prácticas y oportunidades para adaptar los servicios financieros a sus necesidades.
Inter-American Development Bank (IDB) – Martin, Xavier; Vivanco, Fermín; Okumura, Masato et al.
Guide / Manual / Factsheet / Toolkit
View resource
Factsheet: Accessibility in the company
Simple introduction to accessibility for employers, including practical guidance and examples of criteria for carrying out a workplace accessibility assessment.
Humanity & Inclusion (HI)
Guide / Manual / Factsheet / Toolkit
View resource
FSP Accessibility Assessment Form
Simple, non-technical tool for high-level accessibility assessments of FSP branches.
Opportunity International
Assessment Tool
View resource
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